> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trunk.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a ticket for a test

> Files a new ticket in the test collection's default ticketing connection and links it to a test, returning the ticket as Trunk now holds it. A collection with no default connection is refused with `TICKETING_NOT_CONFIGURED`.

The ticket gets the default fields saved on that connection, with `fields` merged over them. The provider may still refuse the ticket: a field it does not accept, or a required one neither sets, is `422 TICKET_FIELDS_REJECTED` with the provider's own message, and a connection the provider will not let create tickets (no access to its project, a missing scope, a plan limit) is `409 TICKETING_CREATE_REFUSED`.

A `title` or `description` you leave out is generated the way the web app generates it: the test's location, failure rate, owners and most common failure reasons, with a link back to the test. Failure summaries are left out while your organization has AI features turned off. A test with no data to generate from is refused with `TICKET_CONTENT_UNAVAILABLE`; pass both to create its ticket anyway.

A test carries at most one ticket. If one is already linked, the call is refused with `TEST_ALREADY_LINKED` and files nothing, unless `replaceExisting` is true.

`Idempotency-Key` is not honored. The call files the ticket with the provider and answers `504` if that takes longer than five seconds; a `504` does not mean nothing was filed. Before retrying, read the test (`GET /v2/tests/{testId}`): if its `ticket` is set, the ticket was created and linked. A `502 UPSTREAM_ERROR` means the provider did not answer; when it was rate-limiting, `Retry-After` says how long to wait.

A test in another organization is reported as `404`, not `403`, and so is a malformed id.



## OpenAPI

````yaml /openapi-v2.json post /v2/tests/{testId}/create-ticket
openapi: 3.1.0
info:
  title: Trunk API
  version: 2.0.0
  description: >-
    The Trunk public API. Every endpoint is scoped to a single organization and
    requires a credential.


    ## Authentication


    For automation, send an API key as `Authorization: Bearer <key>`. An
    organization admin creates one in the Trunk app under **Settings → Developer
    → API Keys**, and chooses the permissions it holds. A key with no
    permissions can read merge queues but change nothing in them. Each write's
    description names the permission it needs, if any. Permissions cover merge
    queues and test-result uploads, including the quarantine lookups a CI run
    makes before it uploads; any key can call the other Flaky Tests and Dynamic
    CI endpoints, including their writes.


    A short-lived token in the `x-trunk-token` header is what Trunk's own tools
    send, such as the `trunk` CLI after `trunk auth login`. Your own
    integrations should use an API key.


    A GitHub Actions job can upload impacted targets with no Trunk secret: the
    `trunk-io/login` action exchanges the run's own GitHub credential (its OIDC
    token, or on a pull request from a fork its `GITHUB_TOKEN`) for a
    short-lived first-party token. That token is accepted only by `PUT
    /v2/impacted-targets`, for the run's own repository — and on a fork pull
    request, only for that pull request and its head sha.


    ## Errors


    Errors from the API are an `ErrorResponse`: `{ "error": { "code", "message"
    } }`. Switch on `code`, which is stable; `message` is prose and may change
    at any time.


    Some responses don't have this shape. Trunk's edge answers `401`, `403` for
    some credential problems (including a request with no credential), `429`,
    and gateway errors such as `503` before the request reaches the API. The API
    itself answers `413` for a body over 512 KB and `504` for a request that
    runs past its time limit (usually 5 seconds), both as plain text. Read
    `error.code` only when the body is JSON with an `error` object, and
    otherwise branch on the status code.


    **An authorization denial on a read is reported as `404`, not `403`** —
    whether a resource exists must not leak across organizations, so a resource
    in another organization is indistinguishable from one that does not exist.
    `403 INSUFFICIENT_PERMISSIONS` means the credential is valid but is not
    permitted the action (or carries no organization).


    Every response from the API carries an `X-Request-Id` header; edge responses
    may not. Quote it in support requests.


    ## Rate limiting


    Most requests share one limit per organization (currently 100 requests per
    second), across every API key, user, and CLI session in it. Some requests
    have limits of their own and don't count toward it: `GET` requests on paths
    that start with `/v2/pull-requests`, `/v2/ci-jobs`, `/v2/ci-workflow-runs`,
    or `/v2/ci-failure-clusters` (5 per second per API key or user); the merge
    queue metrics endpoints (5 per second per organization); impacted-target
    uploads from a GitHub Actions login (10 per second per repository, and
    separately for its fork pull requests); test-result uploads (1000 per second
    per organization) and quarantine lookups (250 per second per organization).
    Exceeding a limit returns `429`; retry with backoff. The limit is enforced
    at the edge, which does not yet wrap its `429` in the `ErrorResponse`
    envelope or send `Retry-After`, so treat any `429` as rate limiting
    regardless of body.


    ## Compatibility


    Within v2, Trunk may add: new endpoints, new **optional** response fields,
    new members to any enum (including new `code` values, new queue-entry
    states, and new providers), and new optional request parameters. **Clients
    must tolerate values and fields they do not recognize** rather than failing
    closed — a client that switches exhaustively over an enum will break when a
    member is added. Removals and semantic changes require a new major version.


    ## Provider support


    Merge queues, verification runs and checks are **GitHub-only** today;
    `Check.provider` has a single member for that reason. `PUT
    /v2/impacted-targets` accepts GitHub and GitLab repositories. A GitHub
    Actions login (the `trunk-io/login` action, or `trunk auth login
    --github-actions`) uploads only for its own GitHub repository. The
    `Provider` enum lists values the repository index can store, not surfaces
    that are fully supported.


    ## Not yet available


    A pull request's numeric **position** in its queue is not exposed, and list
    responses are not ordered by queue position. `GET
    /v2/merge-queues/{id}/order` returns the order the engine will consider pull
    requests in, but an array index there is not a wait: use a pending entry's
    `directlyAhead` rather than counting, and `GET
    /v2/pull-requests/{id}/queue-entry-estimate` for when it is expected to
    merge (on queues that serve estimates). This API delivers no events of its
    own — poll it, or subscribe to [Merge Queue's
    webhooks](https://docs.trunk.io/merge-queue/webhooks). `Idempotency-Key` is
    not yet honored, so a mutation that times out must be reconciled by reading
    the resource back rather than blindly retried.
  contact:
    name: Trunk Support
    url: https://docs.trunk.io
servers:
  - url: https://api.trunk.io
    description: Production
security:
  - apiKey: []
  - trunkToken: []
tags:
  - name: mergeQueues
    x-group: Merge Queues
  - name: pullRequests
    x-group: Pull Requests
  - name: mergeQueueVerificationRuns
    x-group: Verification Runs
  - name: impactedTargets
    x-group: Impacted Targets
  - name: repositories
    x-group: Repositories
  - name: dynamicCi
    x-group: Dynamic CI
  - name: ciJobs
    x-group: CI Jobs
  - name: ciWorkflowRuns
    x-group: CI Workflow Runs
  - name: ciFailureClusters
    x-group: CI Failure Clusters
  - name: testCollections
    x-group: Test Collections
  - name: tests
    x-group: Tests
  - name: testUploads
    x-group: Test Uploads
  - name: detectionEvents
    x-group: Detection Events
paths:
  /v2/tests/{testId}/create-ticket:
    post:
      tags:
        - tests
      summary: Create a ticket for a test
      description: >-
        Files a new ticket in the test collection's default ticketing connection
        and links it to a test, returning the ticket as Trunk now holds it. A
        collection with no default connection is refused with
        `TICKETING_NOT_CONFIGURED`.


        The ticket gets the default fields saved on that connection, with
        `fields` merged over them. The provider may still refuse the ticket: a
        field it does not accept, or a required one neither sets, is `422
        TICKET_FIELDS_REJECTED` with the provider's own message, and a
        connection the provider will not let create tickets (no access to its
        project, a missing scope, a plan limit) is `409
        TICKETING_CREATE_REFUSED`.


        A `title` or `description` you leave out is generated the way the web
        app generates it: the test's location, failure rate, owners and most
        common failure reasons, with a link back to the test. Failure summaries
        are left out while your organization has AI features turned off. A test
        with no data to generate from is refused with
        `TICKET_CONTENT_UNAVAILABLE`; pass both to create its ticket anyway.


        A test carries at most one ticket. If one is already linked, the call is
        refused with `TEST_ALREADY_LINKED` and files nothing, unless
        `replaceExisting` is true.


        `Idempotency-Key` is not honored. The call files the ticket with the
        provider and answers `504` if that takes longer than five seconds; a
        `504` does not mean nothing was filed. Before retrying, read the test
        (`GET /v2/tests/{testId}`): if its `ticket` is set, the ticket was
        created and linked. A `502 UPSTREAM_ERROR` means the provider did not
        answer; when it was rate-limiting, `Retry-After` says how long to wait.


        A test in another organization is reported as `404`, not `403`, and so
        is a malformed id.
      operationId: tests.createTicket
      parameters:
        - schema:
            type: string
            minLength: 1
            description: The test's globally unique id.
            example: bfeebcf4-0000-8000-8000-000000000001
          required: true
          description: The test's globally unique id.
          name: testId
          in: path
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateTicketRequest'
      responses:
        '201':
          description: The created and linked ticket
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Ticket'
        '400':
          description: '`VALIDATION_FAILED`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                VALIDATION_FAILED:
                  summary: VALIDATION_FAILED
                  value:
                    error:
                      code: VALIDATION_FAILED
                      message: 'Invalid input: expected string, received undefined'
        '401':
          description: >-
            `AUTHENTICATION_REQUIRED` | `INVALID_TOKEN`. A malformed, expired,
            or deleted credential. Trunk's edge usually answers this before the
            request reaches the API, with a body that is not this envelope
            (`{"error": "unauthorized: invalid api key"}` for a bad API key, or
            plain text for a bad `x-trunk-token`), so branch on the status. A
            request with no credential at all gets `403` from the edge.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                AUTHENTICATION_REQUIRED:
                  summary: AUTHENTICATION_REQUIRED
                  value:
                    error:
                      code: AUTHENTICATION_REQUIRED
                      message: No credential was supplied
                INVALID_TOKEN:
                  summary: INVALID_TOKEN
                  value:
                    error:
                      code: INVALID_TOKEN
                      message: The supplied token failed verification
        '403':
          description: '`INSUFFICIENT_PERMISSIONS`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                INSUFFICIENT_PERMISSIONS:
                  summary: INSUFFICIENT_PERMISSIONS
                  value:
                    error:
                      code: INSUFFICIENT_PERMISSIONS
                      message: >-
                        The supplied credential is missing the required
                        permission
        '404':
          description: '`TEST_NOT_FOUND`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                TEST_NOT_FOUND:
                  summary: TEST_NOT_FOUND
                  value:
                    error:
                      code: TEST_NOT_FOUND
                      message: Test not found
        '409':
          description: >-
            `TICKETING_NOT_CONFIGURED` | `TICKETING_CREDENTIALS_INVALID` |
            `TICKETING_SITE_REFUSED` | `TEST_ALREADY_LINKED` |
            `TICKET_LINK_CONFLICT` | `TICKETING_CREATE_REFUSED`
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                TICKETING_NOT_CONFIGURED:
                  summary: TICKETING_NOT_CONFIGURED
                  value:
                    error:
                      code: TICKETING_NOT_CONFIGURED
                      message: >-
                        No ticketing connection is available to link this ticket
                        through
                TICKETING_CREDENTIALS_INVALID:
                  summary: TICKETING_CREDENTIALS_INVALID
                  value:
                    error:
                      code: TICKETING_CREDENTIALS_INVALID
                      message: >-
                        The ticketing connection's credentials are no longer
                        valid; rotate them in its settings
                TICKETING_SITE_REFUSED:
                  summary: TICKETING_SITE_REFUSED
                  value:
                    error:
                      code: TICKETING_SITE_REFUSED
                      message: >-
                        Trunk cannot connect to the ticketing connection's site;
                        check its URL, or contact Trunk support
                TEST_ALREADY_LINKED:
                  summary: TEST_ALREADY_LINKED
                  value:
                    error:
                      code: TEST_ALREADY_LINKED
                      message: >-
                        This test already has a linked ticket; set
                        replaceExisting to replace it
                TICKET_LINK_CONFLICT:
                  summary: TICKET_LINK_CONFLICT
                  value:
                    error:
                      code: TICKET_LINK_CONFLICT
                      message: Another link landed first; read the test case and retry
                TICKETING_CREATE_REFUSED:
                  summary: TICKETING_CREATE_REFUSED
                  value:
                    error:
                      code: TICKETING_CREATE_REFUSED
                      message: >-
                        The ticketing connection is not allowed to create this
                        ticket
        '422':
          description: '`TICKET_FIELDS_REJECTED` | `TICKET_CONTENT_UNAVAILABLE`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                TICKET_FIELDS_REJECTED:
                  summary: TICKET_FIELDS_REJECTED
                  value:
                    error:
                      code: TICKET_FIELDS_REJECTED
                      message: >-
                        The Jira project ENG requires the field Component, which
                        neither the connection's default fields nor fields set;
                        pass it in fields
                TICKET_CONTENT_UNAVAILABLE:
                  summary: TICKET_CONTENT_UNAVAILABLE
                  value:
                    error:
                      code: TICKET_CONTENT_UNAVAILABLE
                      message: >-
                        Trunk has no data to generate this test's ticket from;
                        pass title and description
        '429':
          description: >-
            `RATE_LIMIT_EXCEEDED`. Trunk's edge answers this, and does not yet
            wrap it in the error envelope or send `Retry-After`: treat any `429`
            as rate limiting, whatever its body, and retry with backoff.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                RATE_LIMIT_EXCEEDED:
                  summary: RATE_LIMIT_EXCEEDED
                  value:
                    error:
                      code: RATE_LIMIT_EXCEEDED
                      message: Rate limit exceeded; retry with backoff
        '500':
          description: '`INTERNAL_ERROR`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                INTERNAL_ERROR:
                  summary: INTERNAL_ERROR
                  value:
                    error:
                      code: INTERNAL_ERROR
                      message: An unexpected error occurred
        '502':
          description: '`UPSTREAM_ERROR`'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
              examples:
                UPSTREAM_ERROR:
                  summary: UPSTREAM_ERROR
                  value:
                    error:
                      code: UPSTREAM_ERROR
                      message: An upstream service did not respond
components:
  schemas:
    CreateTicketRequest:
      type: object
      properties:
        title:
          type: string
          minLength: 1
          maxLength: 250
          description: >-
            The ticket's title. Defaults to the one the web app generates, such
            as `[Flaky Test] suite::test_case_name`.
          example: '[Flaky Test] suite::test_case_name'
        description:
          type: string
          description: >-
            The ticket's body, in Markdown. Defaults to the one the web app
            generates: the test's location, failure rate, owners and most common
            failure reasons, with a link back to the test in Trunk.
          example: >-
            See all details on the [Trunk Test Detail
            page](https://app.trunk.io/acme/flaky-tests/collections/ab12cd34/tests/bfeebcf4-0000-8000-8000-000000000001)
        fields:
          type: object
          additionalProperties: {}
          description: >-
            Provider fields to set on the ticket, keyed by the provider's field
            id (a Jira custom field id, `assignee`, a Linear project id), in the
            shape the provider takes. Merged over the default fields saved on
            the collection's ticketing connection; a field set here wins.
          example:
            assignee: 5b10ac8d82e05b22cc7d4ef5
        replaceExisting:
          type: boolean
          description: >-
            Replace a ticket already linked to the test. When false or absent, a
            test that has a ticket is refused with `TEST_ALREADY_LINKED`.
          example: false
      additionalProperties: false
      description: The ticket to create for a test in a test collection.
    Ticket:
      type: object
      properties:
        id:
          type: string
          description: Trunk's id for the linked ticket.
          example: 5d4c3b2a-1f0e-4a1b-8c9d-0e1f2a3b4c5d
        provider:
          $ref: '#/components/schemas/TicketProvider'
        key:
          type: string
          description: >-
            The provider's human-readable key. Mutable on some providers (a Jira
            issue moved between projects gets a new one).
          example: TRUNK-1234
        url:
          type: string
          format: uri
          example: https://acme.atlassian.net/browse/TRUNK-1234
        title:
          type: string
          example: '[Flaky Test] suite::test_case_name'
        status:
          type: string
          description: The provider's status name, as last synced.
          example: In Progress
        assignee:
          type:
            - string
            - 'null'
          description: The provider's assignee display name; null when unassigned.
          example: Ada Lovelace
        syncedAt:
          type: string
          format: date-time
          description: When Trunk last read the ticket back from its provider.
          example: '2026-09-15T14:45:01.000Z'
      required:
        - id
        - provider
        - key
        - url
        - title
        - status
        - assignee
        - syncedAt
    ErrorResponse:
      type: object
      properties:
        error:
          type: object
          properties:
            code:
              $ref: '#/components/schemas/ErrorCode'
            message:
              type: string
              description: >-
                Human-readable description of what went wrong. Not stable — do
                not parse.
              example: An unexpected error occurred
          required:
            - code
            - message
      required:
        - error
      description: >-
        The error envelope. Every error this API itself returns has this shape,
        except a `413` for a body over 512 KB and a `504` for a request that
        runs past its time limit, which are plain text. Responses from Trunk's
        edge, such as a `401`, a `403` for a missing credential, a `429` or a
        `503`, can arrive before the request reaches the API and may not have
        it, so read `error.code` only when the body is JSON with an `error`
        object.
    TicketProvider:
      type: string
      enum:
        - jiraCloud
        - linear
        - asana
        - jiraDataCenter
      description: The ticketing system a ticket lives in.
      example: jiraCloud
    ErrorCode:
      type: string
      enum:
        - AUTHENTICATION_REQUIRED
        - INVALID_TOKEN
        - INSUFFICIENT_PERMISSIONS
        - INTERNAL_ERROR
        - VALIDATION_FAILED
        - NOT_FOUND
        - INVALID_CURSOR
        - MERGE_QUEUE_NOT_FOUND
        - PR_ALREADY_ENQUEUED
        - PR_NOT_ENQUEUEABLE
        - UPSTREAM_ERROR
        - VERIFICATION_RUN_NOT_FOUND
        - PR_NOT_FOUND
        - REPOSITORY_NOT_FOUND
        - IMPACTED_TARGETS_UNSUPPORTED
        - QUEUE_ALREADY_EXISTS
        - QUEUE_HAS_ACTIVE_ENTRIES
        - MODE_CHANGE_IN_PROGRESS
        - PR_NOT_IN_ACTIVE_STATE
        - MERGE_QUEUE_NOT_CREATABLE
        - PR_TESTS_NOT_RESTARTABLE
        - ALLOWED_BOT_SUBMITTERS_FROZEN
        - ESTIMATE_NOT_ENABLED
        - PROVIDER_URL_NOT_FOUND
        - CI_HOST_UNSUPPORTED
        - CI_SCOPE_NOT_FOUND
        - CI_JOB_NOT_FOUND
        - CI_FAILURE_CLUSTER_NOT_FOUND
        - TEST_COLLECTION_NOT_FOUND
        - TEST_NOT_FOUND
        - TEST_UPLOAD_NOT_FOUND
        - OUT_OF_RANGE
        - TICKETING_NOT_CONFIGURED
        - TICKETING_CREDENTIALS_INVALID
        - TICKETING_SITE_REFUSED
        - TICKET_NOT_FOUND
        - TICKET_LINK_CONFLICT
        - TEST_ALREADY_LINKED
        - TICKET_FIELDS_REJECTED
        - TICKET_CONTENT_UNAVAILABLE
        - TICKETING_CREATE_REFUSED
        - RATE_LIMIT_EXCEEDED
      description: >-
        Stable machine-readable error identifier. Switch on this, never on
        `message`. A shipped code's meaning never changes, but **new codes may
        be added within v2** — treat an unrecognized code as a generic failure
        of its HTTP status rather than failing closed.
      example: INTERNAL_ERROR
  securitySchemes:
    apiKey:
      type: http
      scheme: bearer
      description: >-
        An API key, sent as `Authorization: Bearer <key>`. An organization admin
        creates one in the Trunk app under **Settings → Developer → API Keys**
        and chooses the permissions it holds. A key with none can read merge
        queues but change nothing in them. Permissions cover merge queues and
        test-result uploads, including the quarantine lookups a CI run makes
        before it uploads; any key can call the other Flaky Tests and Dynamic CI
        endpoints, including their writes.
    trunkToken:
      type: apiKey
      in: header
      name: x-trunk-token
      description: >-
        A short-lived token that Trunk's own tools send in the `x-trunk-token`
        header: the `trunk` CLI after `trunk auth login`, and the
        `trunk-io/login` action in a GitHub Actions run. Your own integrations
        should use an API key instead. Never send `Authorization` and
        `x-trunk-token` on the same request.


        **A token from a GitHub Actions run can only upload impacted targets**
        (`PUT /v2/impacted-targets`), for the repository the run belongs to;
        every other endpoint refuses it.

````