Ticketing Integrations

Triage your flaky tests faster by creating automatically assigned and labeled tickets in your ticketing system

You can integrate directly with your ticketing systems to automatically create tickets when Trunk detects a broken or flaky test.

Ticket Content

Flaky Tests automatically generates tickets complete with a title and description. If you’re connected to Linear or Jira, you can also assign default issue types, teams, or assignees.

The ticket description contains the following information:

  • Identifier of the test

  • Since when has the test been labeled flaky

  • The last time this test failed

  • The impact when run on PRs

  • The impact when run on branches

  • Quarantine status

  • Most common failure reasons

  • Code owners, according to the CODEOWNERS file in your repository

Integration Setup

Currently, Ticket Creation supports integrations with Linear and Jira. However, the automatically generated ticket content is formatted in Markdown and can be copied to other platforms like Asana or GitHub issues.

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